Medical Appointment Booking App
Streamlined platform for booking and managing medical appointments with specialist search.
Project Overview
A comprehensive medical appointment booking platform that connects patients with specialists, manages schedules, and streamlines the entire healthcare journey.
The Challenge
Patients struggled with long wait times, difficult booking processes, and lack of specialist information.
Design Process
I designed an intuitive booking flow that allows patients to search by specialty, location, and availability, with seamless appointment management.
Research
Interviewed patients and healthcare providers to identify pain points.
Define
Mapped patient journey from symptom input to appointment confirmation.
Design
Created a clean, accessible interface with smart search and booking features.
Test
Usability testing with 30 patients and 10 healthcare providers.
Outcomes & Impact
The platform reduced appointment booking time by 70% and increased patient satisfaction to 92%.